Update - We are still actively investigating this issue. Affected clients will notice that their QuickBooks Desktop connections are unable to complete a read sync (pull operation) in Production for some datasets. Datasets affected will typically return a status of 'fetchError'.
While we are still looking into this issue, as a partial workaround, we recommend clients to reduce the range of data synced for affected connections.
Please contact support@codat.io for further assistance on reducing the range of the data synced for your affected connections.
Aug 27, 2025 - 16:37 BST
While we are still looking into this issue, as a partial workaround, we recommend clients to reduce the range of data synced for affected connections.
Please contact support@codat.io for further assistance on reducing the range of the data synced for your affected connections.
Aug 27, 2025 - 16:37 BST
Investigating - We are actively investigating an issue which is intermittently affecting datasets from QuickBooks Desktop companies.
Affected users will notice that some datasets fail with a FetchError. This is usually when the dataset is slightly larger in size than average.
Aug 25, 2025 - 19:51 BST
Affected users will notice that some datasets fail with a FetchError. This is usually when the dataset is slightly larger in size than average.
Aug 25, 2025 - 19:51 BST
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Visit our API status page for real-time updates on system performance, service availability, and incident reports. Stay informed about any maintenance activities or disruptions to ensure smooth integration and operation of your services.
If you are experiencing any issues, get in touch with us at support@codat.io.
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