All Systems Operational

About This Site

This Codat's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at support@codat.io.

Codat Production Operational
90 days ago
99.95 % uptime
Today
Codat API - Production Operational
90 days ago
99.96 % uptime
Today
Codat Portal - Production Operational
90 days ago
99.96 % uptime
Today
Codat Data Synchronisation - Production Operational
90 days ago
99.94 % uptime
Today
Codat UAT Operational
90 days ago
99.98 % uptime
Today
Codat API - UAT ? Operational
90 days ago
99.96 % uptime
Today
Codat Portal - UAT Operational
90 days ago
99.98 % uptime
Today
Codat Data Synchronisation - UAT Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
99.98 % uptime
Today
Clearbooks Operational
90 days ago
100.0 % uptime
Today
Dynamics 365 Business Central Operational
90 days ago
100.0 % uptime
Today
Exact Operational
90 days ago
100.0 % uptime
Today
FreeAgent Operational
90 days ago
100.0 % uptime
Today
Freshbooks Operational
90 days ago
100.0 % uptime
Today
Kashflow Operational
90 days ago
99.98 % uptime
Today
Kashoo Operational
90 days ago
100.0 % uptime
Today
MYOB ? Operational
90 days ago
99.76 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Pandle Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop Operational
90 days ago
99.83 % uptime
Today
QuickBooks Online Operational
90 days ago
100.0 % uptime
Today
QuickBooks Online - Accounting API (External) Operational
90 days ago
99.97 % uptime
Today
QuickBooks Online - Intuit Developer Group Services Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
100.0 % uptime
Today
Sage 200cloud Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Xero - Accounting API (External) ? Operational
Zoho Books Operational
90 days ago
100.0 % uptime
Today
Plaid Operational
90 days ago
100.0 % uptime
Today
TrueLayer Operational
90 days ago
100.0 % uptime
Today
Amazon Seller Central Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
90 days ago
100.0 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
99.83 % uptime
Today
SumUp Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Zettle Operational
90 days ago
100.0 % uptime
Today
Sage Intacct ? Operational
90 days ago
99.97 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
mailgun (Email notifications & alerts) Operational
90 days ago
100.0 % uptime
Today
Email Alerts Message Delivery (External) Operational
90 days ago
100.0 % uptime
Today
Webhook Alerts Operational
90 days ago
100.0 % uptime
Today
Codat Documentation (External - ReadMe) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will carry out maintenance operations across our UAT and Production databases, starting on Saturday 15th October 2022 at 6:00AM BST. These operations are expected to be completed by 9:00 AM BST.

Users of our API and Portal may notice a disruption when syncing new and existing companies or calling our API endpoints. The API may also be slower than usual until these operations have completed.

Posted on Oct 15, 2022 - 06:00 BST
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Resolved - The incident has now been resolved and our ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to query our API without getting 500s or 502s errors.

If you are still affected by this issue, please contact support@codat.io

Sep 30, 17:06 BST
Update - We are still actively monitoring the situation and affected users should no longer see these errors.

We will keep monitoring the situation for the next hours. If you experience the same issues, please contact support@codat.io for further assistance.

Sep 28, 15:00 BST
Monitoring - We have implemented a fix in both Production and UAT.

Users should no longer see 500/502 errors.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

Sep 27, 23:18 BST
Update - We are aware that a subset of clients are still affected by this issue.

We are currently working on implementing a fix to remediate the issue for the remaining clients affected.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production, and no later than 00:30 BST.

Sep 27, 22:35 BST
Update - We are aware that a subset of clients are still affected by this issue.

We are currently working on implementing a fix to remediate the issue for the remaining clients affected.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production, and no later than 22:00 BST.

Sep 27, 20:24 BST
Identified - We are aware that a subset of clients are still affected by this issue.

We are currently working on implementing a fix to remediate the issue for the remaining clients affected.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production, and no later than 16:00 BST.

Sep 27, 14:16 BST
Monitoring - We have implemented a fix in both Production and UAT.

Users should no longer see 500/502 errors.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

Sep 26, 22:24 BST
Update - We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix.

Sep 26, 21:54 BST
Investigating - We are currently investigating

This incident will be updated as soon as we have identified the issue.

Sep 26, 21:43 BST
Sep 29, 2022

No incidents reported.

Sep 28, 2022
Sep 27, 2022
Sep 26, 2022
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

We have managed to re-establish connections for most affected companies. We will reach out to clients that have companies we were unable to restore.

If you are still affected by this issue, please contact support@codat.io

Sep 23, 12:41 BST
Monitoring - Our monitoring flagged that a small number of companies using the MYOB integration are unable to sync. This is due to an issue with access tokens.

This will only affect users that are using the MYOB integration and attempted to sync between 2022-09-21 17:00 BST and 2022-09-21 08:00 BST. Affected users will notice that datasets are failing to complete and returning a Fetch Error.

We have reverted the changes that caused this and are looking to restore access for the affected companies however if the company is able to re-link this this allow the syncs to resume as well.

Sep 22, 20:05 BST
Sep 22, 2022