All Systems Operational

About This Site

This Codat's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at support@codat.io.

Uptime over the past 90 days. View historical uptime.
Codat Production Operational
90 days ago
99.97 % uptime
Today
Codat API - Production Operational
90 days ago
99.99 % uptime
Today
Codat Portal - Production Operational
90 days ago
99.93 % uptime
Today
Codat Data Synchronisation - Production Operational
90 days ago
99.99 % uptime
Today
Codat UAT Operational
90 days ago
99.98 % uptime
Today
Codat API - UAT ? Operational
90 days ago
100.0 % uptime
Today
Codat Portal - UAT Operational
90 days ago
99.95 % uptime
Today
Codat Data Synchronisation - UAT Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
99.94 % uptime
Today
Clearbooks Operational
90 days ago
100.0 % uptime
Today
Dynamics 365 Business Central Operational
90 days ago
100.0 % uptime
Today
Exact Operational
90 days ago
100.0 % uptime
Today
FreeAgent Operational
90 days ago
100.0 % uptime
Today
Freshbooks Operational
90 days ago
100.0 % uptime
Today
Kashflow Operational
90 days ago
100.0 % uptime
Today
Kashoo Operational
90 days ago
100.0 % uptime
Today
MYOB ? Operational
90 days ago
100.0 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Pandle Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop Operational
90 days ago
99.93 % uptime
Today
QuickBooks Online Operational
90 days ago
100.0 % uptime
Today
QuickBooks Online - Accounting API (External) Operational
90 days ago
99.99 % uptime
Today
QuickBooks Online - Intuit Developer Group Services Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
99.9 % uptime
Today
Sage 200cloud Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
99.65 % uptime
Today
Xero - Accounting API (External) ? Operational
Zoho Books Operational
90 days ago
100.0 % uptime
Today
Plaid Operational
90 days ago
99.99 % uptime
Today
TrueLayer Operational
90 days ago
100.0 % uptime
Today
Amazon Seller Central Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
90 days ago
98.89 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
SumUp Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Zettle Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
99.97 % uptime
Today
mailgun (Email notifications & alerts) Operational
90 days ago
99.93 % uptime
Today
Email Alerts Message Delivery (External) Operational
90 days ago
100.0 % uptime
Today
Webhook Alerts Operational
90 days ago
100.0 % uptime
Today
Codat Documentation (External - ReadMe) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Xero - Dataset fetching fails for a number of companies in Production and UAT
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to fetch Xero data without disruption.
Some users affected may want to queue a new sync for previously failing data types if they do not have a regular sync frequency scheduled. If they already have a sync frequency like daily or hourly, the next sync should be successful and there's no further action to take.

If you are still affected by this issue, please contact support@codat.io
Jun 24, 00:30 BST
Update - We are continuing to monitor for any further issues. Affected users should now notice that all Xero fetches are successful.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Jun 24, 00:15 BST
Monitoring - We have implemented a fix in both UAT and Production environments.
Jun 24, 00:14 BST
Investigating - We are actively investigating an issue preventing datasets from fetching successfully for Xero in both Production and UAT.

Affected users will notice that some Xero datasets intermittently return a 500 error.
Jun 23, 23:09 BST
Identified - We have identified the issue and are working on a fix.
Jun 23, 23:08 BST
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022
'Uploaded files' feature is unavailable
Resolved - We have deployed a fix to Production and the issue is now resolved; and uploaded files can now be viewed in the portal.

You may first need to refresh your browser (ctrl-f5) and choose the option again from the company's data page.

If you experience any further issues, please don't hesitate to contact our support team.
Jun 20, 12:04 BST
Identified - Our engineers have identified the root cause of this issue and are working on a fix.

We will update with the latest status of this issue no later than 12pm BST.
Jun 20, 11:20 BST
Investigating - We are actively investigating an issue preventing users from accessing the files uploaded by their clients during the linking process via our 'Upload your accounting documents' feature.

Affected portal users will notice that the portal returns a 404 error when they click on the 'Uploaded files' link after files have been submitted by their client. This does not affect portal users who are accessing clients data via the Codat sync feature.

This incident will be updated as soon as we have identified the issue, and no later than 12PM BST.
Jun 20, 10:56 BST
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022
Plaid - Issue affecting linking new accounts and syncing linked accounts in UAT
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to link new Plaid connections in UAT without disruption.

If you are still affected by this issue, please contact support@codat.io
Jun 15, 12:38 BST
Investigating - We are actively investigating an issue preventing some users to connect their Plaid account in UAT.

Affected users may notice that, upon linking new Plaid companies, a 400 error code is displayed, along with the following error message: 'client is not authorized to access the following products: ["identity"]'.

This incident will be updated as soon as we have identified the issue, and no later than 2:00PM BST.
Jun 15, 12:17 BST
Jun 14, 2022

No incidents reported.

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