All Systems Operational

About This Site

This is the Codat status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at support@codat.io.

Uptime over the past 90 days. View historical uptime.
Codat Production Operational
90 days ago
99.95 % uptime
Today
Codat API - Production Operational
90 days ago
99.96 % uptime
Today
Codat Portal - Production Operational
90 days ago
99.93 % uptime
Today
Codat Data Synchronisation - Production Operational
90 days ago
99.96 % uptime
Today
Codat UAT Operational
90 days ago
99.98 % uptime
Today
Codat API - UAT ? Operational
90 days ago
100.0 % uptime
Today
Codat Portal - UAT Operational
90 days ago
99.95 % uptime
Today
Codat Data Synchronisation - UAT Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
99.95 % uptime
Today
Clearbooks Operational
90 days ago
100.0 % uptime
Today
Dynamics 365 Business Central Operational
90 days ago
100.0 % uptime
Today
Exact Operational
90 days ago
100.0 % uptime
Today
FreeAgent Operational
90 days ago
100.0 % uptime
Today
Freshbooks Operational
90 days ago
100.0 % uptime
Today
Kashflow Operational
90 days ago
100.0 % uptime
Today
Kashoo Operational
90 days ago
100.0 % uptime
Today
MYOB ? Operational
90 days ago
100.0 % uptime
Today
Oracle NetSuite Operational
90 days ago
100.0 % uptime
Today
Pandle Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop Operational
90 days ago
99.93 % uptime
Today
QuickBooks Online Operational
90 days ago
99.98 % uptime
Today
QuickBooks Online - Accounting API (External) Operational
90 days ago
99.98 % uptime
Today
QuickBooks Online - Intuit Developer Group Services Operational
90 days ago
100.0 % uptime
Today
Sage 50 Operational
90 days ago
99.9 % uptime
Today
Sage 200cloud Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Accounting Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Xero - Accounting API (External) ? Operational
Zoho Books Operational
90 days ago
100.0 % uptime
Today
Plaid Operational
90 days ago
100.0 % uptime
Today
TrueLayer Operational
90 days ago
100.0 % uptime
Today
Amazon Seller Central Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
90 days ago
98.89 % uptime
Today
Square Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
SumUp Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Zettle Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
mailgun (Email notifications & alerts) Operational
90 days ago
100.0 % uptime
Today
Email Alerts Message Delivery (External) Operational
90 days ago
100.0 % uptime
Today
Webhook Alerts Operational
90 days ago
100.0 % uptime
Today
Codat Documentation (External - ReadMe) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Sage 50 and QuickBooks Desktop outage preventing some users from running a sync or installing new connectors
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to install our offline connectors and run syncs without disruption.

Please do note that affected Sage 50 users may have to reinstall the Sage 50 connector to restore the normal behaviour and resume syncing. This does not apply to QuickBooks Desktop users, who do not have to install the connector again to resume syncing.

If you are still affected by this issue or have any questions, please contact support@codat.io.
May 18, 19:37 BST
Monitoring - We have implemented a fix in Production.

Affected users should now notice that end-users are able to install the connector on their machine and syncs can resume as normal.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
May 18, 16:32 BST
Update - We are still actively looking into this issue with our engineering team.

Affected user will still notice that connectors that have been installed successfully in the past cannot be open and that upon clicking on the 'Sync' button, the syncs are not being triggered. Users might also report that upon reinstalling the connector, the connector UI is not responding or crashes.

This incident will be updated as soon as we have identified the issue, and no later than 4:15PM BST.
May 18, 14:15 BST
Investigating - We are actively investigating an issue preventing some users to run a new sync in Production for their Sage 50 and QuickBooks Desktop connectors in Production. New users might also be unable to access this service.

Affected users will notice that connectors that have been installed successfully in the past cannot be open and that upon clicking on the 'Sync' button, the syncs are not being triggered. Users might also report that upon reinstalling the connector, the connector UI is not responding or crashes.

This incident will be updated as soon as we have identified the issue, and no later than 2:15PM BST.
May 18, 12:18 BST
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Some QBD connectors are unable to run an update in Production
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to install new connectors and run connector updates without disruption.

If you are still affected by this issue, please contact support@codat.io
May 13, 22:13 BST
Monitoring - We have implemented a fix in Production.

Affected users should now notice that their QuickBooks Desktop connectors can now run the required updates after clicking 'OK' on the pop-up notification and complete datasets syncs.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
May 13, 21:28 BST
Update - We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production, and no later than 10:00PM BST.
May 13, 21:17 BST
Investigating - We are actively investigating an issue preventing some QuickBooks Desktop connectors to run an install or an update in Production.

Affected users will notice that a pop-up notifying them that an update to the connector is required. Despite clicking on OK to start the update, the pop-up does not disappear and the update does not start. Affected users may also notice that syncs are unable to start.

This incident will be updated as soon as we have identified the issue, and no later than 9:45PM BST.
May 13, 18:00 BST
May 12, 2022

No incidents reported.

May 11, 2022
QuickBooks Desktop Connector cannot be downloaded in Production
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to download our QuickBooks Desktop connector using our Link Flow without disruption.

If you are still affected by this issue, please contact support@codat.io
May 11, 13:13 BST
Identified - We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production.
May 11, 12:00 BST
Investigating - We are actively investigating an issue preventing clients from onboarding new QuickBooks Desktop users in Production.

Affected users will notice that the connector download is not starting automatically after selecting the QuickBooks Desktop integration during the Link flow. End-users using our Link Flow also may notice that the Link Flow page becomes blank after the QuickBooks Desktop integration is selected.

This incident will be updated as soon as we have identified the issue, and no later than 12:40PM BST.
May 11, 11:44 BST
Sage 50 connectors failing to start syncs automatically
Resolved - The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

After manually opening the Sage 50 connector, all users previously affected should be able to see that Queued syncs are starting automatically.

If you are still affected by this issue, please contact support@codat.io
May 11, 13:12 BST
Monitoring - We have implemented a fix in Production.

The fix implemented requires a new version of our Sage 50 connector to be installed. The Sage 50 connector installer will run automatically as soon as the Sage 50 connector is opened manually by the affected end-user.

Our teams continue to monitor the platform to ensure continued stability.

If you experience any issues please contact support@codat.io for further assistance.
May 11, 12:24 BST
Identified - We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production.
May 11, 09:58 BST
Update - We are continuing to investigate this issue.
May 11, 09:53 BST
Investigating - We are actively investigating an issue preventing our Sage 50 connector from automatically picking up new syncs.

Affected users will notice that Queued datasets for their Sage 50 companies are not starting to sync automatically, even when the end-user who installed the connector is logged into the machine where the connector has been installed.

As a workaround, affected users can advise their end-users to manually open the connector on the machine where it has been installed initially and click on the 'Sync' button.

This incident will be updated as soon as we have identified the issue, and no later than 10:45AM BST.
May 11, 08:00 BST
May 10, 2022

No incidents reported.

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