System Status
All Systems Operational

About This Site

This is the Codat status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at support@codat.io.

Codat API Operational
90 days ago
99.72 % uptime
Today
Codat Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Accounting Integrations Operational
90 days ago
99.92 % uptime
Today
Xero Operational
90 days ago
99.94 % uptime
Today
Xero - Accounting API (External) ? Operational
QuickBooks Online Operational
90 days ago
99.75 % uptime
Today
QuickBooks Online - Accounting API (External) Operational
Sage Business Cloud Operational
90 days ago
99.9 % uptime
Today
FreeAgent Operational
90 days ago
99.94 % uptime
Today
Exact Operational
90 days ago
99.94 % uptime
Today
MYOB Essentials Operational
90 days ago
99.94 % uptime
Today
Kashflow Operational
90 days ago
99.94 % uptime
Today
Freshbooks Operational
90 days ago
99.94 % uptime
Today
Clearbooks Operational
90 days ago
99.94 % uptime
Today
On-Premise Accounting Integrations Operational
90 days ago
99.94 % uptime
Today
Sage 50 Operational
90 days ago
99.94 % uptime
Today
QuickBooks Desktop Operational
90 days ago
99.94 % uptime
Today
Banking Integrations Operational
90 days ago
99.94 % uptime
Today
TrueLayer Operational
90 days ago
99.94 % uptime
Today
Tide Operational
90 days ago
99.94 % uptime
Today
Rules & Alerts Operational
Email Alerts (External) Operational
Email Alerts Message Delivery (External) Operational
Codat Documentation (External) ? Operational
Support Mailbox (External) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 25, 2019
Resolved - We have released a fix for the dataset delays and aren't seeing any further issues with datasets getting stuck in ProcessingQueued or Processing.
Jun 25, 12:43 BST
Update - We continue to see some datasets taking several minutes longer than usual in the ProcessingQueued and Processing stages. Our engineers are working to identify any further issues causing these delays. Next update by 14:00 BST.
Jun 25, 11:54 BST
Monitoring - The backlog of datasets in the processing stage of the pipeline has been cleared and datasets should be flowing normally again now. We are continuing to monitor the situation.
Jun 25, 10:27 BST
Investigating - We are currently investigating an issue causing datasets from all platforms to get stuck in ProcessingQueued and Processing. Retrieving data which has already been synchronised is unaffected.
Jun 25, 09:54 BST
Resolved - Linking and re-linking companies is functioning normally again. If you experience any further issues when linking companies, please contact Codat Support.
Jun 25, 11:49 BST
Monitoring - We have identified an issue causing errors linking new and re-linking existing Codat companies. We have released a fix and are monitoring the situation.
Jun 25, 11:41 BST
Update - We are continuing to investigate this issue.
Jun 25, 11:27 BST
Investigating - We are currently investigating an issue which causes an error message "Not a valid link URL" when attempting to link companies.
Jun 25, 11:25 BST
Jun 24, 2019
Resolved - The backlog of rules being processed has now caught up and Codat rule alerts will be sent out normally now.
Jun 24, 13:34 BST
Identified - The processing of Codat rule alerts (both webhook and email) is being delayed by up to 30 minutes across all clients in production.

The root cause of this issue is a client webhook endpoint timing out resulting in backlogs for rule processing. Our engineering team is working to isolate this client to mitigate impact on other clients. An update will be provided here by 1.30pm BST.

We apologise for any inconvenience caused.
Jun 24, 12:47 BST
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - An outage with Xero's Accounting API caused some Xero datasets to go into the fetch error state. This has now been resolved by Xero and datasets are syncing normally.
Jun 14, 09:15 BST
Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.