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You may need to perform a hard refresh of your browser. \n\nOur teams continue to monitor the platform to ensure continued stability. 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monitoring has shown the platform has returned to normal stability. \n\nAll users previously affected should be able to generate reports and sync expenses without unexpected latencies.\n\nIf you are still affected by this issue, please contact support@codat.io","created_at":"2026-08-05T16:47:54.816+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T16:47:54.816+01:00","display_at":"2026-08-05T16:47:54.816+01:00","deliver_notifications":true,"tweet_id":null,"id":"2hh429dbknwf","incident_id":"mg9hpv53h3rm","custom_tweet":null,"affected_components":[{"code":"xdzd2fwyn6x7","name":"Lending - Enhanced Cashflow Report Generation and Download","old_status":"operational","new_status":"operational"},{"code":"4tfx49ldxd79","name":"Lending - Enhanced Financials Report Generation and Download","old_status":"operational","new_status":"operational"},{"code":"34gbhgl10fxh","name":"Lending - Enhanced Invoices Report Generation and 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Aged Debtors Report Generation and Download","old_status":"degraded_performance","new_status":"operational"},{"code":"k598lmbvpkxm","name":"Lending - Aged Creditors Report Generation and Download","old_status":"degraded_performance","new_status":"operational"},{"code":"s94m2ypgd0b0","name":"Lending - Liabilities Report Generation and Download","old_status":"degraded_performance","new_status":"operational"},{"code":"cnwr78g64mg3","name":"Lending - Credit Model Report Generation and Download","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are actively investigating an issue which will be causing our reports generation and sync for expenses transactions pushes to take longer than normal.\n\nAffected users will notice that when they attempt to generate a report, it may take several minutes longer than usual.","created_at":"2026-08-05T10:01:53.672+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T11:08:20.160+01:00","display_at":"2026-08-05T10:01:53.000+01:00","deliver_notifications":true,"tweet_id":null,"id":"p26cv472cxfn","incident_id":"mg9hpv53h3rm","custom_tweet":null,"affected_components":[{"code":"xdzd2fwyn6x7","name":"Lending - 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Accounting API - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"9rvqydddyzzn","name":"Lending - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"dmx4n18kl3f6","name":"Sync For Commerce - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"lwgdv6h4bxx7","name":"Bank Feeds - Xero Bank Feeds","old_status":"partial_outage","new_status":"operational"},{"code":"9gpqyj9qyfmh","name":"Bill Pay (sync) - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"c059qszzm9t7","name":"Sync For Payroll - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"d6mzpwkykx1b","name":"Spend Insights - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"v9xxh1cny8p3","name":"Bill Pay (async) - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"23208cc7jv17","name":"Custom Product CF3A11B4-ACC3-4BC2-B498-64A9F638311C - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"5qdkzk1ldrvs","name":"Custom Product C9ECB109-8C62-4595-9130-849B710CFE14 - Xero","old_status":"partial_outage","new_status":"operational"},{"code":"5vblqwy6m77q","name":"Custom Product F74BC050-CE30-4CF3-A1F6-7D5F3B5F7BD9 - Xero","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work with our partner Xero, and a resolution has been identified. Both parties are looking to assuage the problem asap and a resolution should be implemented as soon as possible.\n\nAs per our observations, the failures are intermittent, so any push or pull operations which don't succeed as expected can be retried. As soon as we are confident that a fix has been deployed, we will update the status page to reflect this.","created_at":"2026-07-28T10:55:18.769+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-28T10:55:18.769+01:00","display_at":"2026-07-28T10:55:18.769+01:00","deliver_notifications":true,"tweet_id":null,"id":"9jtlhnzypd7n","incident_id":"698sjlm9ryjd","custom_tweet":null,"affected_components":[{"code":"5yyjckj7h8th","name":"Legacy - Accounting API - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9rvqydddyzzn","name":"Lending - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"dmx4n18kl3f6","name":"Sync For Commerce - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"lwgdv6h4bxx7","name":"Bank Feeds - Xero Bank Feeds","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9gpqyj9qyfmh","name":"Bill Pay (sync) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"c059qszzm9t7","name":"Sync For Payroll - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"d6mzpwkykx1b","name":"Spend Insights - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"v9xxh1cny8p3","name":"Bill Pay (async) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"23208cc7jv17","name":"Custom Product CF3A11B4-ACC3-4BC2-B498-64A9F638311C - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5qdkzk1ldrvs","name":"Custom Product C9ECB109-8C62-4595-9130-849B710CFE14 - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5vblqwy6m77q","name":"Custom Product F74BC050-CE30-4CF3-A1F6-7D5F3B5F7BD9 - Xero","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We are continuing to work with our partners at Xero in an attempt to mitigate this issue. \n\nAs per our observations, the failures are intermittent, so any push or pull operations which don't succeed as expected can be retried. As soon as we are confident that a fix has been deployed, we will update the status page to reflect this.","created_at":"2026-07-28T09:13:37.933+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-28T09:13:37.933+01:00","display_at":"2026-07-28T09:13:37.933+01:00","deliver_notifications":false,"tweet_id":null,"id":"0w6vv05tpqlh","incident_id":"698sjlm9ryjd","custom_tweet":null,"affected_components":[{"code":"5yyjckj7h8th","name":"Legacy - Accounting API - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9rvqydddyzzn","name":"Lending - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"dmx4n18kl3f6","name":"Sync For Commerce - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"lwgdv6h4bxx7","name":"Bank Feeds - Xero Bank Feeds","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9gpqyj9qyfmh","name":"Bill Pay (sync) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"c059qszzm9t7","name":"Sync For Payroll - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"d6mzpwkykx1b","name":"Spend Insights - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"v9xxh1cny8p3","name":"Bill Pay (async) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"23208cc7jv17","name":"Custom Product CF3A11B4-ACC3-4BC2-B498-64A9F638311C - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5qdkzk1ldrvs","name":"Custom Product C9ECB109-8C62-4595-9130-849B710CFE14 - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5vblqwy6m77q","name":"Custom Product F74BC050-CE30-4CF3-A1F6-7D5F3B5F7BD9 - Xero","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We have identified the cause of the incident and are currently implementing a fix to remediate the issue. \n\nThis incident will be updated as soon as we have successfully tested and rolled out the fix, which will be no later than 13:25","created_at":"2026-07-24T12:25:23.020+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T12:25:23.020+01:00","display_at":"2026-07-24T12:25:23.020+01:00","deliver_notifications":false,"tweet_id":null,"id":"ds3d2rt0cprc","incident_id":"698sjlm9ryjd","custom_tweet":null,"affected_components":[{"code":"5yyjckj7h8th","name":"Legacy - Accounting API - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9rvqydddyzzn","name":"Lending - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"dmx4n18kl3f6","name":"Sync For Commerce - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"lwgdv6h4bxx7","name":"Bank Feeds - Xero Bank Feeds","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9gpqyj9qyfmh","name":"Bill Pay (sync) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"c059qszzm9t7","name":"Sync For Payroll - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"d6mzpwkykx1b","name":"Spend Insights - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"v9xxh1cny8p3","name":"Bill Pay (async) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"23208cc7jv17","name":"Custom Product CF3A11B4-ACC3-4BC2-B498-64A9F638311C - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5qdkzk1ldrvs","name":"Custom Product C9ECB109-8C62-4595-9130-849B710CFE14 - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5vblqwy6m77q","name":"Custom Product F74BC050-CE30-4CF3-A1F6-7D5F3B5F7BD9 - Xero","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We have identified the cause of the incident and are currently implementing a fix to remediate the issue. \n\nThis incident will be updated as soon as we have successfully tested and rolled out a fix and no later than 12:48 UK Time","created_at":"2026-07-24T11:48:43.148+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T11:48:43.148+01:00","display_at":"2026-07-24T11:48:43.148+01:00","deliver_notifications":false,"tweet_id":null,"id":"sm1h6jfq6qpn","incident_id":"698sjlm9ryjd","custom_tweet":null,"affected_components":[{"code":"5yyjckj7h8th","name":"Legacy - Accounting API - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9rvqydddyzzn","name":"Lending - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"dmx4n18kl3f6","name":"Sync For Commerce - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"lwgdv6h4bxx7","name":"Bank Feeds - Xero Bank Feeds","old_status":"partial_outage","new_status":"partial_outage"},{"code":"9gpqyj9qyfmh","name":"Bill Pay (sync) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"c059qszzm9t7","name":"Sync For Payroll - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"d6mzpwkykx1b","name":"Spend Insights - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"v9xxh1cny8p3","name":"Bill Pay (async) - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"23208cc7jv17","name":"Custom Product CF3A11B4-ACC3-4BC2-B498-64A9F638311C - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5qdkzk1ldrvs","name":"Custom Product C9ECB109-8C62-4595-9130-849B710CFE14 - Xero","old_status":"partial_outage","new_status":"partial_outage"},{"code":"5vblqwy6m77q","name":"Custom Product F74BC050-CE30-4CF3-A1F6-7D5F3B5F7BD9 - Xero","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Following on from Incident https://status.codat.io/incidents/92vdwfbdrw97, we are still observing some Xero failures.\n\nAffected users will notice that their push or pull operations to Xero are failing with an Auth - related error. The errors appear to be transient, so our users are advised to retry any failed operations.","created_at":"2026-07-24T10:55:47.434+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-29T10:43:53.194+01:00","display_at":"2026-07-22T14:57:47.000+01:00","deliver_notifications":true,"tweet_id":null,"id":"lgjhq6kj2pdp","incident_id":"698sjlm9ryjd","custom_tweet":null,"affected_components":[{"code":"5yyjckj7h8th","name":"Legacy - Accounting API - Xero","old_status":"operational","new_status":"partial_outage"},{"code":"9rvqydddyzzn","name":"Lending - Xero","old_status":"operational","new_status":"partial_outage"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"operational","new_status":"partial_outage"},{"code":"dmx4n18kl3f6","name":"Sync For Commerce - Xero","old_status":"operational","new_status":"partial_outage"},{"code":"lwgdv6h4bxx7","name":"Bank Feeds - Xero Bank 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Xero","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Xero","created_at":"2024-04-09T11:16:51.044+01:00","updated_at":"2026-07-28T16:56:25.474+01:00","position":2,"description":null,"showcase":true,"start_date":"2024-04-09T00:00:00.000+01:00","id":"d6mzpwkykx1b","page_id":"x9l7c4c44mm4","group_id":"wxrsmskjm8t1"},{"status":"operational","name":"Xero","created_at":"2025-10-24T11:18:56.594+01:00","updated_at":"2026-07-28T16:56:25.491+01:00","position":3,"description":null,"showcase":true,"start_date":"2025-10-24T00:00:00.000+01:00","id":"23208cc7jv17","page_id":"x9l7c4c44mm4","group_id":"s99ccfjd516d"},{"status":"operational","name":"Xero Bank 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Outage of Codat Portal and all Codat API services","status":"resolved","created_at":"2026-07-27T16:08:17.365+01:00","updated_at":"2026-07-27T19:33:39.475+01:00","monitoring_at":"2026-07-27T16:09:56.697+01:00","resolved_at":"2026-07-27T19:33:39.458+01:00","impact":"critical","shortlink":"https://stspg.io/2mbqvxpmp6ht","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-27T16:08:17.345+01:00","reminder_intervals":null,"id":"z6tm2bph330g","page_id":"x9l7c4c44mm4","incident_updates":[{"status":"resolved","body":"The incident has now been resolved, as ongoing monitoring has shown the platform has returned to normal stability. \n\nYou may have noticed errors with the Codat API or the Codat Portal from 14:54-15:06 UTC\n\nIf you are still affected by this issue, please contact support@codat.io","created_at":"2026-07-27T19:33:39.458+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T19:33:39.458+01:00","display_at":"2026-07-27T19:33:39.458+01:00","deliver_notifications":true,"tweet_id":null,"id":"5w9xhph4m5nq","incident_id":"z6tm2bph330g","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"operational"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"operational","new_status":"operational"},{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented a fix to the complete outage.\n\nAffected users should now notice that they are again able to use the Codat portal and Api as normal.\n\nOur teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.","created_at":"2026-07-27T16:09:56.697+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T16:09:56.697+01:00","display_at":"2026-07-27T16:09:56.697+01:00","deliver_notifications":true,"tweet_id":null,"id":"2kjm96vqw7dy","incident_id":"z6tm2bph330g","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"major_outage","new_status":"operational"},{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are actively investigating an issue preventing users from both using the Codat portal and calling our public facing APIs.\n\nAffected users will notice that they are unable to call the Codat Api without an error or login to the Codat portal. \n\nThis incident will be updated as soon as we have identified the issue, and no later than 17:07","created_at":"2026-07-27T16:08:17.547+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-27T16:08:17.547+01:00","display_at":"2026-07-27T16:08:17.547+01:00","deliver_notifications":true,"tweet_id":null,"id":"sytgyk776y4g","incident_id":"z6tm2bph330g","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"major_outage"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"operational","new_status":"major_outage"},{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API Connectivity","created_at":"2017-10-02T08:30:46.632+01:00","updated_at":"2026-07-27T16:09:56.611+01:00","position":1,"description":"Overall performance and ability to query the Codat API and syncing new data across","showcase":true,"start_date":null,"id":"784ncsq1qnvt","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"},{"status":"operational","name":"Portal","created_at":"2019-05-02T09:46:15.197+01:00","updated_at":"2026-08-11T16:09:26.651+01:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"d33vrf039gcr","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"},{"status":"operational","name":"Link","created_at":"2022-12-29T21:17:18.674+00:00","updated_at":"2026-07-27T16:09:56.656+01:00","position":3,"description":null,"showcase":true,"start_date":"2022-10-01T00:00:00.000+01:00","id":"26c6y2n49r28","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"}]},{"name":"Major outage across all Codat Platform.","status":"resolved","created_at":"2026-07-24T13:43:28.196+01:00","updated_at":"2026-07-24T13:57:29.094+01:00","monitoring_at":"2026-07-24T13:48:19.721+01:00","resolved_at":"2026-07-24T13:57:29.076+01:00","impact":"critical","shortlink":"https://stspg.io/9wf38fmx4ggk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-24T13:43:28.157+01:00","reminder_intervals":null,"id":"skmhhrswf1xq","page_id":"x9l7c4c44mm4","incident_updates":[{"status":"resolved","body":"The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. \n\nIf you are still affected by this issue, please contact support@codat.io","created_at":"2026-07-24T13:57:29.076+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T13:57:29.076+01:00","display_at":"2026-07-24T13:57:29.076+01:00","deliver_notifications":true,"tweet_id":null,"id":"ffwlnckhpybw","incident_id":"skmhhrswf1xq","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"operational"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"operational","new_status":"operational"},{"code":"f0ks8rncxm8r","name":"Lending - Lending Connectivity","old_status":"operational","new_status":"operational"},{"code":"6kwzmdd5lky3","name":"Expenses - Sync For Expenses Connectivity","old_status":"operational","new_status":"operational"},{"code":"gklfq87v78wg","name":"Sync For Commerce - Sync For Commerce Connectivity","old_status":"operational","new_status":"operational"},{"code":"p84l1t0wq739","name":"Bank Feeds - Bank Feeds Connectivity","old_status":"operational","new_status":"operational"},{"code":"qj7d4w9wl1rh","name":"Bill Pay (sync) - Bill Pay (Sync) Connectivity","old_status":"operational","new_status":"operational"},{"code":"4tzbf30q80y2","name":"Sync For Payroll - Sync For Payroll Connectivity","old_status":"operational","new_status":"operational"},{"code":"bb486hcqf9cj","name":"Spend Insights - Spend Insights Connectivity","old_status":"operational","new_status":"operational"},{"code":"nn2f91knvtcj","name":"Bill Pay (async) - Bill Pay (async) Connectivity","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented a fix for the outage. Codat's services and Portal should now be accessible again. \n\nOur teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.","created_at":"2026-07-24T13:48:19.721+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T13:48:19.721+01:00","display_at":"2026-07-24T13:48:19.721+01:00","deliver_notifications":true,"tweet_id":null,"id":"c5vrr4rvfnb2","incident_id":"skmhhrswf1xq","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"major_outage","new_status":"operational"},{"code":"f0ks8rncxm8r","name":"Lending - Lending Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"6kwzmdd5lky3","name":"Expenses - Sync For Expenses Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"gklfq87v78wg","name":"Sync For Commerce - Sync For Commerce Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"p84l1t0wq739","name":"Bank Feeds - Bank Feeds Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"qj7d4w9wl1rh","name":"Bill Pay (sync) - Bill Pay (Sync) Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"4tzbf30q80y2","name":"Sync For Payroll - Sync For Payroll Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"bb486hcqf9cj","name":"Spend Insights - Spend Insights Connectivity","old_status":"major_outage","new_status":"operational"},{"code":"nn2f91knvtcj","name":"Bill Pay (async) - Bill Pay (async) Connectivity","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are actively investigating an issue preventing users from logging into the Codat Portal and making API calls to our Public API.\n\nAffected users will notice that they are unable to log into the Codat web portal and make API calls. There would be a 500 category error surfaced in both cases. \n\nThis incident will be updated as soon as we have identified the issue, and no later than 14:40","created_at":"2026-07-24T13:43:28.473+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T13:43:28.473+01:00","display_at":"2026-07-24T13:43:28.473+01:00","deliver_notifications":true,"tweet_id":null,"id":"4d4x068v3r3c","incident_id":"skmhhrswf1xq","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"major_outage"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"operational","new_status":"major_outage"},{"code":"f0ks8rncxm8r","name":"Lending - Lending Connectivity","old_status":"operational","new_status":"major_outage"},{"code":"6kwzmdd5lky3","name":"Expenses - Sync For Expenses 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Connectivity","created_at":"2023-11-01T23:10:37.925+00:00","updated_at":"2026-08-24T15:36:14.234+01:00","position":1,"description":null,"showcase":true,"start_date":"2023-11-01T00:00:00.000+00:00","id":"6kwzmdd5lky3","page_id":"x9l7c4c44mm4","group_id":"5dtkmxmf7j46"},{"status":"operational","name":"Sync For Commerce Connectivity","created_at":"2023-11-01T23:10:51.618+00:00","updated_at":"2026-08-24T15:36:14.257+01:00","position":1,"description":null,"showcase":true,"start_date":"2023-11-01T00:00:00.000+00:00","id":"gklfq87v78wg","page_id":"x9l7c4c44mm4","group_id":"6lp6lfnv4tnf"},{"status":"operational","name":"Bank Feeds Connectivity","created_at":"2023-11-01T23:11:49.325+00:00","updated_at":"2026-07-24T13:48:19.563+01:00","position":1,"description":null,"showcase":true,"start_date":"2023-11-01T00:00:00.000+00:00","id":"p84l1t0wq739","page_id":"x9l7c4c44mm4","group_id":"r2fbbpvrdx1d"},{"status":"operational","name":"Bill Pay (Sync) Connectivity","created_at":"2023-11-01T23:12:12.193+00:00","updated_at":"2026-07-24T13:48:19.584+01:00","position":1,"description":null,"showcase":true,"start_date":"2023-11-01T00:00:00.000+00:00","id":"qj7d4w9wl1rh","page_id":"x9l7c4c44mm4","group_id":"1plwl9xk68br"},{"status":"operational","name":"Sync For Payroll Connectivity","created_at":"2023-11-01T23:12:29.228+00:00","updated_at":"2026-07-24T13:48:19.606+01:00","position":1,"description":null,"showcase":true,"start_date":"2023-11-01T00:00:00.000+00:00","id":"4tzbf30q80y2","page_id":"x9l7c4c44mm4","group_id":"vfl78snj1zbp"},{"status":"operational","name":"Spend Insights Connectivity","created_at":"2024-04-17T09:47:49.165+01:00","updated_at":"2026-07-24T13:48:19.631+01:00","position":1,"description":null,"showcase":true,"start_date":"2024-04-17T00:00:00.000+01:00","id":"bb486hcqf9cj","page_id":"x9l7c4c44mm4","group_id":"wxrsmskjm8t1"},{"status":"operational","name":"Bill Pay (async) Connectivity","created_at":"2025-05-28T08:52:58.822+01:00","updated_at":"2026-07-24T13:48:19.655+01:00","position":1,"description":null,"showcase":true,"start_date":"2025-05-28T00:00:00.000+01:00","id":"nn2f91knvtcj","page_id":"x9l7c4c44mm4","group_id":"rd17kbqjlrp9"},{"status":"operational","name":"Portal","created_at":"2019-05-02T09:46:15.197+01:00","updated_at":"2026-08-11T16:09:26.651+01:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"d33vrf039gcr","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"}]},{"name":"Intermittent Xero Link Failures","status":"resolved","created_at":"2026-07-17T13:06:10.929+01:00","updated_at":"2026-07-17T16:01:50.617+01:00","monitoring_at":null,"resolved_at":"2026-07-17T16:01:50.600+01:00","impact":"major","shortlink":"https://stspg.io/3bqjy2d74l35","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-17T13:06:10.916+01:00","reminder_intervals":null,"id":"5bg4bhlc6lhj","page_id":"x9l7c4c44mm4","incident_updates":[{"status":"resolved","body":"The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. \n\nAll users previously affected should now again be able to connect their Xero Companies to Codat.\n\nIf you are still affected by this issue, please contact support@codat.io","created_at":"2026-07-17T16:01:50.600+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T16:01:50.600+01:00","display_at":"2026-07-17T16:01:50.600+01:00","deliver_notifications":true,"tweet_id":null,"id":"lzqf6wn58wdd","incident_id":"5bg4bhlc6lhj","custom_tweet":null,"affected_components":[{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified a mitigation whilst we continue to investigate the root cause. Users should now be able to link Xero companies to Codat. \n\nThis incident will be updated as soon as we have successfully tested and rolled out a permanent fix.","created_at":"2026-07-17T13:07:41.987+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T13:07:41.987+01:00","display_at":"2026-07-17T13:07:41.987+01:00","deliver_notifications":true,"tweet_id":null,"id":"7wv6ds8sr7ds","incident_id":"5bg4bhlc6lhj","custom_tweet":null,"affected_components":[{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We have identified a mitigation whilst we continue to investigate the root cause. Users should now be able to link Xero companies to Codat. \n\nThis incident will be updated as soon as we have successfully tested and rolled out a permanent fix.","created_at":"2026-07-17T13:07:20.482+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T13:07:20.482+01:00","display_at":"2026-07-17T13:07:20.482+01:00","deliver_notifications":false,"tweet_id":null,"id":"bxy68rkdhq0p","incident_id":"5bg4bhlc6lhj","custom_tweet":null,"affected_components":[{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are actively investigating an issue preventing a subset of users from linking their Xero companies to Codat.\n\nAffected users will notice that upon being redirected to Xero during the link flow, a Xero error page will show, with a 500 error code. \n\nThis incident will be updated as soon as we have identified the issue, and no later than 14:05","created_at":"2026-07-17T13:06:11.049+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T13:06:11.049+01:00","display_at":"2026-07-17T13:06:11.049+01:00","deliver_notifications":true,"tweet_id":null,"id":"wgrplpgkxdrk","incident_id":"5bg4bhlc6lhj","custom_tweet":null,"affected_components":[{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Link","created_at":"2022-12-29T21:17:18.674+00:00","updated_at":"2026-07-27T16:09:56.656+01:00","position":3,"description":null,"showcase":true,"start_date":"2022-10-01T00:00:00.000+01:00","id":"26c6y2n49r28","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"}]},{"name":"Intermittent API errors","status":"resolved","created_at":"2026-06-22T16:22:55.000+01:00","updated_at":"2026-06-22T19:25:19.507+01:00","monitoring_at":"2026-06-22T16:43:03.684+01:00","resolved_at":"2026-06-22T19:25:19.494+01:00","impact":"major","shortlink":"https://stspg.io/nz1f499y77d7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-22T16:22:55.000+01:00","reminder_intervals":null,"id":"vx0jyj427ljw","page_id":"x9l7c4c44mm4","incident_updates":[{"status":"resolved","body":"The incident has now been resolved, as ongoing monitoring has shown the platform has returned to normal stability. \n\nIf you are still affected by this issue, please contact support@codat.io","created_at":"2026-06-22T19:25:19.494+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T19:25:19.494+01:00","display_at":"2026-06-22T19:25:19.494+01:00","deliver_notifications":false,"tweet_id":null,"id":"ny2xvtczmd3p","incident_id":"vx0jyj427ljw","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"operational"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"operational","new_status":"operational"},{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"operational","new_status":"operational"},{"code":"mwfst2clnly4","name":"General Connectivity \u0026 Portal - Webhooks \u0026 Alerts","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented a fix. Affected users should notice that API queries have returned to normal, and they can now login to the Portal.\n\nOur teams continue to monitor the platform to ensure continued stability. If you experience any issues, please contact support@codat.io for further assistance.","created_at":"2026-06-22T16:43:03.684+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T16:43:03.684+01:00","display_at":"2026-06-22T16:43:03.684+01:00","deliver_notifications":true,"tweet_id":null,"id":"yb6frxl3k39l","incident_id":"vx0jyj427ljw","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"partial_outage","new_status":"operational"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"partial_outage","new_status":"operational"},{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"partial_outage","new_status":"operational"},{"code":"mwfst2clnly4","name":"General Connectivity \u0026 Portal - Webhooks \u0026 Alerts","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Our monitoring has flagged a higher than usual volume of errors.\n\nAffected users may notice that API calls are erroring, and they may be unable to login to the Codat Portal.\nThis could have been noticed between 15:03UTC - 15:30UTC\n\nThis incident will be updated as soon as we have identified the issue.","created_at":"2026-06-22T16:22:55.771+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T16:48:16.961+01:00","display_at":"2026-06-22T16:22:55.000+01:00","deliver_notifications":true,"tweet_id":null,"id":"m19kjlvbsnsy","incident_id":"vx0jyj427ljw","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"partial_outage"},{"code":"d33vrf039gcr","name":"General Connectivity \u0026 Portal - Portal","old_status":"operational","new_status":"partial_outage"},{"code":"26c6y2n49r28","name":"General Connectivity \u0026 Portal - Link","old_status":"operational","new_status":"partial_outage"},{"code":"mwfst2clnly4","name":"General Connectivity \u0026 Portal - Webhooks \u0026 Alerts","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API Connectivity","created_at":"2017-10-02T08:30:46.632+01:00","updated_at":"2026-07-27T16:09:56.611+01:00","position":1,"description":"Overall performance and ability to query the Codat API and syncing new data across","showcase":true,"start_date":null,"id":"784ncsq1qnvt","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"},{"status":"operational","name":"Portal","created_at":"2019-05-02T09:46:15.197+01:00","updated_at":"2026-08-11T16:09:26.651+01:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"d33vrf039gcr","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"},{"status":"operational","name":"Link","created_at":"2022-12-29T21:17:18.674+00:00","updated_at":"2026-07-27T16:09:56.656+01:00","position":3,"description":null,"showcase":true,"start_date":"2022-10-01T00:00:00.000+01:00","id":"26c6y2n49r28","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"},{"status":"operational","name":"Webhooks \u0026 Alerts","created_at":"2020-03-29T13:39:07.853+01:00","updated_at":"2026-06-22T16:43:03.644+01:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"mwfst2clnly4","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"}]},{"name":"Users unable to create companies with Tags","status":"resolved","created_at":"2026-06-02T15:01:48.471+01:00","updated_at":"2026-06-02T15:45:39.621+01:00","monitoring_at":"2026-06-02T15:07:10.779+01:00","resolved_at":"2026-06-02T15:45:39.607+01:00","impact":"minor","shortlink":"https://stspg.io/dz87gn66dzt9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-02T15:01:48.462+01:00","reminder_intervals":null,"id":"40w5xz7jbbsq","page_id":"x9l7c4c44mm4","incident_updates":[{"status":"resolved","body":"The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. \n\nAll users previously affected should be able to create companies with tags as normal.\n\nIf you are still affected by this issue, please contact support@codat.io","created_at":"2026-06-02T15:45:39.607+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-02T15:45:39.607+01:00","display_at":"2026-06-02T15:45:39.607+01:00","deliver_notifications":true,"tweet_id":null,"id":"rnbd4lwr1tkr","incident_id":"40w5xz7jbbsq","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented a fix in production. \n\nAffected users should now notice that they're now able to create companies with tags as normal. \n\nOur teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.","created_at":"2026-06-02T15:07:10.779+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-02T15:07:10.779+01:00","display_at":"2026-06-02T15:07:10.779+01:00","deliver_notifications":true,"tweet_id":null,"id":"pp8ck05ht6m2","incident_id":"40w5xz7jbbsq","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are currently investigating an issue preventing users from creating companies with tags.\n\nThis incident will be updated as soon as we have successfully tested and rolled out a fix in production.","created_at":"2026-06-02T15:01:48.521+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-02T15:01:48.521+01:00","display_at":"2026-06-02T15:01:48.521+01:00","deliver_notifications":true,"tweet_id":null,"id":"c8bdj51fm76p","incident_id":"40w5xz7jbbsq","custom_tweet":null,"affected_components":[{"code":"784ncsq1qnvt","name":"General Connectivity \u0026 Portal - API Connectivity","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API Connectivity","created_at":"2017-10-02T08:30:46.632+01:00","updated_at":"2026-07-27T16:09:56.611+01:00","position":1,"description":"Overall performance and ability to query the Codat API and syncing new data across","showcase":true,"start_date":null,"id":"784ncsq1qnvt","page_id":"x9l7c4c44mm4","group_id":"gbt2ptrhrb9j"}]},{"name":"QuickBooks Desktop Push Operation Outage","status":"resolved","created_at":"2026-05-29T15:03:25.836+01:00","updated_at":"2026-05-29T15:50:36.989+01:00","monitoring_at":"2026-05-29T15:07:52.470+01:00","resolved_at":"2026-05-29T15:50:36.973+01:00","impact":"minor","shortlink":"https://stspg.io/5d42t70dyy1s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-29T15:03:25.806+01:00","reminder_intervals":null,"id":"pppyq264pbsz","page_id":"x9l7c4c44mm4","incident_updates":[{"status":"resolved","body":"This incident has been resolved. Pushing to QBD is now working as expected.","created_at":"2026-05-29T15:50:36.973+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-29T15:50:36.973+01:00","display_at":"2026-05-29T15:50:36.973+01:00","deliver_notifications":true,"tweet_id":null,"id":"z8cywh3h83v8","incident_id":"pppyq264pbsz","custom_tweet":null,"affected_components":[{"code":"cnsk8k4nnrj6","name":"Legacy - Accounting API - QuickBooks Desktop","old_status":"operational","new_status":"operational"},{"code":"6kwzmdd5lky3","name":"Expenses - Sync For Expenses Connectivity","old_status":"operational","new_status":"operational"},{"code":"rb2sp52980cx","name":"Expenses - Dynamics 365 Business Central","old_status":"operational","new_status":"operational"},{"code":"vvd3nf7z9t19","name":"Expenses - Oracle NetSuite","old_status":"operational","new_status":"operational"},{"code":"0hvhh3wvk797","name":"Expenses - QuickBooks Online","old_status":"operational","new_status":"operational"},{"code":"ln55ydss80kw","name":"Expenses - Xero","old_status":"operational","new_status":"operational"},{"code":"142077wbtmb4","name":"Expenses - Sage Intacct","old_status":"operational","new_status":"operational"},{"code":"hch93blhmzrk","name":"Expenses - Zoho Books","old_status":"operational","new_status":"operational"},{"code":"s0cjqj0430pt","name":"Expenses - QuickBooks Desktop","old_status":"operational","new_status":"operational"},{"code":"v2hb2ztdydjc","name":"Expenses - FreeAgent","old_status":"operational","new_status":"operational"},{"code":"mn64ds749602","name":"Bill Pay (async) - QuickBooks Desktop","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented a fix. 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}