Oracle NetSuite intermittent linking errors

Incident Report for Codat

Resolved

During this incident, a small subset of our users may have noticed that they were unable to connect their Oracle NetSuite instances to Codat. After having given permission in the NetSuite system, upon being redirected back to Codat they would've immediately been shown a screen stating "There has been an error connecting to Oracle NetSuite".

This was as a result of a backend configuration change, which has subsequently been reverted. End Users will now be able to connect their Oracle NetSuite instances to Codat as expected.

Posted Mar 11, 2026 - 12:00 GMT