The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to access Production Portal without disruption.
If you are still affected by this issue, please contact [email protected]
Posted Mar 18, 2023 - 11:51 GMT
Monitoring
We have implemented a fix in Production. Affected users should now notice that access to the app.codat.io portal has been restored.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
Posted Mar 18, 2023 - 11:10 GMT
Investigating
We are actively investigating an issue preventing users from accessing our Production portal.
Affected users will notice that they are unable to access Production portal at app.codat.io.
This incident will be updated as soon as we have identified the issue, and no later than 11:50AM GMT.