The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to make API calls without disruption.
If you are still affected by this issue, please contact support@codat.io
Posted Nov 07, 2025 - 14:47 GMT
Update
We are continuing to monitor for any further issues.
Posted Nov 06, 2025 - 18:06 GMT
Monitoring
We have implemented a fix and affected users should no longer be experiencing any errors or latency.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Posted Nov 06, 2025 - 16:30 GMT
Investigating
We are actively investigating an issue with increased API latency and time outs.
Affected users may notice that a small number of their operations failing with a 5xx error message.
This incident will be updated as soon as we have identified the issue, and no later than 15:30
Posted Nov 06, 2025 - 14:29 GMT
This incident affected: General Connectivity & Portal (API Connectivity), Lending (Lending Connectivity), Expenses (Sync For Expenses Connectivity), Sync For Commerce (Sync For Commerce Connectivity), Bank Feeds (Bank Feeds Connectivity), and Spend Insights (Spend Insights Connectivity).