Dataset processing has returned to normal and we are not seeing any further issues with datasets getting stuck in ProcessingQueued or Processing.
Posted Dec 17, 2019 - 14:25 GMT
The processing queue has come down to normal levels, and datasets are now completing in a timely manner. Our engineering team are closely monitoring this process for any spikes
Posted Dec 17, 2019 - 12:38 GMT
We are currently investigating an issue causing datasets from all platforms to get stuck in the ProcessingQueued and Processing states. Retrieving data which has already been synchronised is unaffected.