The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to queue and complete syncs for QBO without disruption.
If you are still affected by this issue, please contact support@codat.io
Posted Mar 27, 2025 - 16:42 GMT
Monitoring
We have implemented a fix in Production.
Affected users should now notice that QBO syncs should complete successfully.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Posted Mar 27, 2025 - 10:46 GMT
Investigating
We are actively investigating an issue preventing users from syncing QuickBooks Online (QBO) companies successfully in Production.
Affected users will notice that QBO companies may be failing to sync new datasets. This may be affecting the syncing of any QBO companies linked. This should not prevent users from connecting new companies.
This incident will be updated as soon as we have identified the issue, and no later than 10:30am GMT.
Posted Mar 27, 2025 - 08:56 GMT
This incident affected: Bank Feeds API (QuickBooks Online Bank Feeds), Sync For Payroll (QuickBooks Online), Sync For Payables (QuickBooks Online), Sync For Expenses (QuickBooks Online), Sync For Commerce (QuickBooks Online), Supplier Enablement (QuickBooks Online), Legacy - Accounting API (QuickBooks Online), and Lending API (QuickBooks Online).