The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to load the reports page.
If you are still affected by this issue, please contact support@codat.io
Posted Aug 11, 2026 - 16:32 BST
Monitoring
We have implemented a fix.
Affected users should now notice that they are now able to access the reports page without an error. You may need to perform a hard refresh of your browser.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Posted Aug 11, 2026 - 16:09 BST
Investigating
We are actively investigating an issue preventing users from accessing the Company reports page.
Affected users will notice that when attempting to navigate to the Lending > Reports page for a given company, the web page will show a generic 'Oh no! Something went wrong' error.
This incident will be updated as soon as we have identified the issue, and no later than 17:00
Posted Aug 11, 2026 - 16:00 BST
This incident affected: General Connectivity & Portal (Portal) and Lending (Enhanced Cashflow Report Generation and Download, Enhanced Financials Report Generation and Download, Enhanced Invoices Report Generation and Download, Audit Report Generation and Download, Aged Debtors Report Generation and Download, Aged Creditors Report Generation and Download, Liabilities Report Generation and Download, Credit Model Report Generation and Download).