The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to log into the Codat Portal (app.codat.io) without disruption.
If you are still affected by this issue, please contact [email protected]
Posted Apr 22, 2024 - 13:31 BST
Monitoring
We have implemented a fix in Production.
Affected users should now notice that they are consistently able to access the Codat Portal (app.codat.io) in Production.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
Posted Apr 22, 2024 - 08:59 BST
Investigating
We are actively investigating an issue preventing users from intermittently logging into the Codat portal (app.codat.io).
Affected users will notice that they are intermittently unable into log into the portal (app.codat.io). Syncing new data and querying the API is unaffected by this issue.
This incident will be updated as soon as we have identified the issue, and no later than 10:30am BST.