Linking Companies Error Message

Incident Report for Codat

Resolved

Linking and re-linking companies is functioning normally again. If you experience any further issues when linking companies, please contact Codat Support.

Posted Jun 25, 2019 - 11:49 BST

Monitoring

We have identified an issue causing errors linking new and re-linking existing Codat companies. We have released a fix and are monitoring the situation.

Posted Jun 25, 2019 - 11:41 BST

Update

We are continuing to investigate this issue.

Posted Jun 25, 2019 - 11:27 BST

Investigating

We are currently investigating an issue which causes an error message "Not a valid link URL" when attempting to link companies.

Posted Jun 25, 2019 - 11:25 BST

This incident affected: Cloud Accounting Integrations (Xero, QuickBooks Online, Sage Business Cloud, FreeAgent, Exact, MYOB Essentials, Kashflow, Freshbooks, Clearbooks), On-Premise Accounting Integrations (Sage 50, QuickBooks Desktop), and Banking Integrations (TrueLayer, Tide).

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