The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to sync datasets without disruption and we have requeued any datasets that failed with InternalErrors previously.
If you are still affected by this issue, please contact support@codat.io
Posted Jun 27, 2025 - 17:13 BST
Monitoring
We have implemented a fix in production.
Affected users should now notice that datasets are no longer failing with Internal Errors.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Posted Jun 27, 2025 - 16:21 BST
Investigating
We are actively investigating an issue causing Internal errors on datasets during validation.
Affected users will notice that datasets may fail with a Internal error.
This incident will be updated as soon as we have identified the issue, and no later than 5:00 BST.
Posted Jun 27, 2025 - 16:14 BST
This incident affected: Lending (Lending Connectivity), Expenses (Sync For Expenses Connectivity), Sync For Commerce (Sync For Commerce Connectivity), Bank Feeds (Bank Feeds Connectivity), Bill Pay (sync) (Bill Pay (Sync) Connectivity), Sync For Payroll (Sync For Payroll Connectivity), Spend Insights (Spend Insights Connectivity), and Bill Pay (async) (Bill Pay (async) Connectivity).