The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to make requests to our API without disruption.
If you are still affected by this issue, please contact support@codat.io
Posted Oct 18, 2024 - 16:13 BST
Update
We are continuing to monitor for any further issues.
Posted Oct 18, 2024 - 15:24 BST
Monitoring
We have implemented a fix in production.
Affected users should now notice that they're able to make requests as expected.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Posted Oct 18, 2024 - 15:11 BST
Investigating
We are actively investigating an issue causing 524 responses from our API.
Affected users will notice that some requests are failing with a 524 response.
This incident will be updated as soon as we have identified the issue, and no later than 15.45 BST.
Posted Oct 18, 2024 - 14:47 BST
This incident affected: Products (API Connectivity, Lending API, Sync for Expenses), Lending API (Lending Connectivity), Sync For Expenses (Sync For Expenses Connectivity), Bank Feeds API (Bank Feeds Connectivity), and Supplier Enablement (Supplier Enablement Connectivity).