The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to receive webhooks without disruption.
If you are still affected by this issue, please contact [email protected]
Posted Feb 27, 2024 - 15:26 GMT
Monitoring
We have implemented a fix in Production.
Affected users should now notice that webhooks are being received as normal.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
Posted Feb 27, 2024 - 13:25 GMT
Investigating
We are actively investigating an issue whereby some webhooks are failing to send.
Consumers may notice that certain events in our platform do not appear to be triggering the webhooks as expected.
This incident will be updated as soon as we have identified the issue, and no later than 13:50
Posted Feb 27, 2024 - 12:51 GMT
This incident affected: Products (Webhooks & Alerts).