Intermittent API errors

Incident Report for Codat

Resolved

The incident has now been resolved, as ongoing monitoring has shown the platform has returned to normal stability.

If you are still affected by this issue, please contact support@codat.io
Posted Jun 18, 2025 - 16:54 BST

Monitoring

We have implemented a fix. Affected users should notice that API queries have returned to normal, and they can now login to the Portal.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues, please contact support@codat.io for further assistance.
Posted Jun 18, 2025 - 11:11 BST

Investigating

Our monitoring has flagged a higher than usual volume of errors.

Affected users may notice that API calls are erroring, and they may be unable to login to the Codat Portal.

This incident will be updated as soon as we have identified the issue, and no later than 11:45am.
Posted Jun 18, 2025 - 10:43 BST
This incident affected: General Connectivity & Portal (API Connectivity, Portal).