Intermittent Xero Integration Outage

Incident Report for Codat

Update

We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out the fix, which will be no later than 13:25
Posted Jul 24, 2026 - 12:25 BST

Update

We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix and no later than 12:48 UK Time
Posted Jul 24, 2026 - 11:48 BST

Investigating

Following on from Incident https://status.codat.io/incidents/92vdwfbdrw97, we are still observing some Xero failures.

Affected users will notice that their push or pull operations to Xero are failing with an Auth - related error. The errors appear to be transient, so our users are advised to retry any failed operations.

This incident will be updated as soon as we have identified the issue, and no later than 11:55
Posted Jul 24, 2026 - 10:55 BST
This incident affects: Spend Insights (Xero), Custom Product CF3A11B4-ACC3-4BC2-B498-64A9F638311C (Xero), Bank Feeds (Xero Bank Feeds), Expenses (Xero), Sync For Commerce (Xero), Custom Product C9ECB109-8C62-4595-9130-849B710CFE14 (Xero), Sync For Payroll (Xero), Bill Pay (sync) (Xero), Bill Pay (async) (Xero), Custom Product F74BC050-CE30-4CF3-A1F6-7D5F3B5F7BD9 (Xero), Legacy - Accounting API (Xero), and Lending (Xero).
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